Refund policy
Due to the personalized nature of our products:
No Returns or Refunds
All photobooks are custom-made, so we do not accept returns or refunds.
Damaged Orders
If your order arrives damaged:
- Contact us within 24 hours
- Share images of the issue
We will provide a free replacement
Customer Responsibility
Please ensure:
- Correct and high-resolution photos are submitted
- Spelling and details are accurate
However, if you experience any issues with your files, please contact us, and we will be happy to assist you.
Support
If you have any questions or need help with your order, feel free to reach out to us. We’re here to help.